VocalQueue

Voice AI for IT Service Desks

Automatically handle IT support calls, route requests, and create tickets without adding headcount

1. Calls cost the most
Live phone support is the most expensive way to open a ticket and unavoidable.

2. Bad intake = rework
Poor call capture leads to misrouted tickets, follow-ups, missed SLAs.

3. L1 staffing doesn’t scale
Hiring to handle calls is costly and breaks when volumes spike.

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